Job Description

Compliance Operations Intern

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

Propio's Summer Internship Program is a nine+ week experience that offers students the opportunity to engage in real-world client work while receiving mentorship from industry-leading professionals. As an intern, you'll make meaningful contributions from day one because we believe you are the future of our business.

Program Benefits:

• Onsite experience that promotes hands-on learning, team engagement, and a deeper understanding of our company culture
• Competitive hourly pay
• One-on-one mentorship with experienced professionals
• Ongoing learning and development
• Networking opportunities and social events with peers and professionals
• Potential for full-time employment upon graduation

Position Overview

We are seeking a motivated and detail-oriented Compliance Operations Intern to join our team for the summer internship program. This internship provides hands-on exposure to several areas within Compliance Operations, including interpreter onboarding, interpreter compliance, credentialing documentation, translation oversight initiatives, compliance reporting, process improvement, and external audit readiness. The intern will be mentored centrally by the Compliance Operations leader while partnering closely with Interpreter Onboarding and Documentation and External GRC (Governance, Risk, Compliance) teams. This role is designed to provide a well-rounded experience that blends operational compliance work with governance, risk, and audit exposure, including support during external audit activities.

Responsibilities:

• Support interpreter onboarding and compliance documentation projects, including process review, organization, tracking, and quality checks.
• Assist with credentialing-related documentation and process improvement efforts to help strengthen consistency, visibility, and operational readiness.
• Support External GRC activities, including audit readiness preparation, evidence organization, and compliance documentation for external audit efforts.
• Collaborate with cross-functional stakeholders across Compliance, Onboarding, Interpreter Quality, and GRC to gain exposure to how Compliance supports major business functions.

Qualifications:

• Currently pursuing a degree in Business Administration, Healthcare Administration, Compliance, Legal Studies, Risk Management, Information Systems, or a related field.
• Minimum of a 3.0 GPA strongly preferred.
• Interest in compliance operations, governance, risk management, audit readiness, healthcare services, language access, or process improvement.
• Active involvement in campus, community, or other volunteer activities and/or organizations preferred
• Strong written and verbal communication skills
• High level of confidentiality and professionalism
• Excellent attention to detail and organizational skills
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Interest in learning and contributing to a variety of Compliance Operations functions
• Prior internship or office experience a plus, but not required
• Candidates must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status

What you'll Gain:

• Exposure to real-world compliance operations, interpreter onboarding, credentialing, and documentation processes.
• Hands-on experience supporting compliance reporting, process improvement, and audit readiness activities.
• Mentorship from a department leader with visibility into a multi-functional Compliance Operations team.
• Opportunities to collaborate with leaders across Interpreter Onboarding, Interpreter Compliance, and External GRC.
• A stronger understanding of career paths in compliance operations, governance, risk management, and external audit readiness.

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